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Pre-Orders
Due to high demand of our kayaks we have decided to implement a system of pre-orders which we believe benefits our clients by ensuring that they receive their preferred kayaks! We currently have several containers on their way to Spain and by pre-ordering your kayak you ensure that one of those on board our container has your name on it. Not only does this guarantee your kayak but it also gives you the benefit of being able to choose your favourite colours while stocks last.
The way pre-orders work as follows:
- You choose your kayak in your favourite colour plus options on those that apply (e.g. with or without lifeline on the Cruz)
- You process that order by checking out and paying for it as normal (please note that we only accept Paypal and Bank Transfer as payment for pre-orders)
- Once payment has been received your kayak will be reserved for you
- As soon as the kayak is in our warehouse we will begin preparing it to be shipped to you. We will keep you informed when it leaves our warehouse by email.
- Your kayak will be delivered in the date range indicated in the name of the kayak you pre-ordered*. E.g. The order "Cruz (Pre-Order) Arrival Date 20-25 July”, indicates that your Cruz will be delivered to your address between the 20th and 25th of July if you live in the Peninsula
Please note:
- We only accept Paypal and Bank Transfer as payment for pre-orders
- If payment is made by Bank Transfer your kayak will only be reserved once payment has been received (receipt of payment will be sent to you by email)
- The delivery date of 20-25th of July is based on Peninsular Spain and if you live elsewhere please check our delivery section and add on the necessary time required from the first date indicated. E.g. To Baleares we deliver in 5-7 days and therefore you’d be looking at delivery between the 25-27th of July in the above example.
* The range indicated in the pre-order can be varied in the case of incidents with arrivals at central warehouses, distribution system or directly by Galaxy Kayaks S.L.
